"Andy Sinden's recommendations have totally changed the way in which we use Information Technology. He helped us to see how we could make better use of information to manage and drive the business rather than just record and administer."

Sheila Jones Managing Director Research & Marketing

Business: Market Research and Mailing Fulfilment House


We look at how a company is using its resources and information then recommend and get buy-in to change and improvement. For example take a look at the number of times in your business the same information, typically a customer's name and address, is recorded then re-recorded in a computer system, a card index, an order book, a customer file, or the accounts systems.

Now consider the cost in administrative overhead, time spent recording information, finding the correct version of the information, storage space. Think of the maintenance overhead of keeping multiple instances of the same information up to date, accurate, and consistent.

Addressing this we have achieved these typical results:

· Each elimination of data handling brings a 9% increase in gross profit

· Turnover increase from £2.5m - £4.5m and £400k to £600k while improving productivity

· Overall productivity improvements of 62%, 27%, and 9%

· Improved administrative productivity of 60%, 50%, and 300%

Check it out: you'll be amazed.
We find many clients are recording the same customer and job information between 10 and 15 times, and we can reduce this to 1 or 2.


“Andy Sinden made us aware of some of the repetitive tasks we were doing and facilitated changes to improve productivity and planning. Without his interaction we would have missed several ideas for improvement and would have taken far longer to bring about changes.”

Jeremy Gilbert Managing Director St Justin

Business: Manufacturer of Pewter Jewellery and Giftware



 

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